Job # 111025
Job Title E T Consultant
Job Family Poverty Reduction
Location Abuja, Nigeria
Appointment Local Hire
Closing Date 27-Jun-2011
Language Requirements English [Essential]
Appointment Type
Background / General description
Local Appointment (One Year Renewable)
Location: Abuja, Nigeria

The World Bank Nigeria Country Office is looking for an experienced professional, capable of operating effectively in a very demanding fast-paced environment to serve as a local Extended Term Consultant.

The Consultant will work in the Poverty Reduction and Economic Management Unit and will have various responsibilities like assisting in the management of projects and supporting policy relevant economics analytical work. The incumbent will interact with other members of the Nigeria Country Team both in Abuja and Washington, DC. .Duties and Accountabilities
The incumbent will:
• Assist in the supervision of the Economic Reform and Governance Project with the Federal Government by taking responsibility as a primary working-level World Bank liaison for a number of agencies
• Assist in work on public financial management
• Maintain and expand the database for economic analysis of the Nigerian economy.
• Provide inputs and assistance to the preparation of policy notes and other analytical work
• Provide assistance for other projects or tasks in the work program as necessary.
Selection Criteria
• Master’s degree in economics from a reputed international or local university, with two or more years of relevant work experience
• Excellent understanding of macroeconomics, public financial management, and a good working knowledge of the Nigerian economy.
• Experience in project management with international organizations would be an added advantage
• Ability to work under pressure to produce good-quality output in response to tight deadlines;
• Strong inter-personal and team skills, ability to develop effective relations within and outside the organization; interest in working in a diverse, multi-cultural team;
• Analytical ability and resourcefulness in performing varied tasks in the area of functional specialty;
• Good judgment and a high degree of commitment to the job.

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STANDARD CHARTERED BANK – Nigeria International Graduate Programme Corporate Real Estate Services:
CRES is responsible for developing, maintaining and protecting the Bank’s infrastructure and environment. There is lots to take of, from health and safety to policy and planning, to security and sustainability.

Why choose CRES?

Gain real exposure to global real estate and asset management
Get involved in disaster recovery and security planning
Drive a reduction in the environmental impact of our properties
Entry requirements
You’ll need a Bachelor’s or Master’s degree to be accepted. Due to the nature of the work involved a degree in a related area is preferred, e.g. Engineering, Real Estate, Building Management or Environmental Studies.

About the programme
This programme will provide you with the foundation for a truly international career, by covering:

Corporate Real Estate Strategy
Risk – Business Continuity, Security, Health and Safety
Space and Asset Management
You’ll gain experience in country and group roles across a number of core teams within this critical function.
For CRES graduates, the on-the-job development consists of four standard rotations:

Rotation 1 – Country CRES (10 months)
Once on board you’ll be assigned a rotation within country compliance, and this will include developing knowledge and skills across a number of areas. During this time you’ll learn how to:

Prepare a clear brief from a business unit, regarding a real estate requirement, via a consulting approach
Translate the real estate brief into a premises requirement specification
Develop a business case for the real estate requirement
Engage the necessary stakeholders required to gain approval of specified premises
Take the business case through the Bank’s internal approval process
Conduct a premises search, using internal and external resources to identify a site which meets user requirements
Successfully negotiate favourable lease terms for the Bank
Prepare, in conjunction with the landlord, the required lease documentation necessary to ensure financial, environmental, health and safety and operational risks are mitigated to the extent possible
Renew an existing lease at most favourable terms
Conduct market reviews to benchmark industry trends and current market rates for various types of real estate, including office, retail and potentially warehouse
Effectively work with external service providers to maximise value throughout the leasing transactions process
Rotation 2 – Consumer Banking Branch (2 months)
This will include gaining an understanding of:

How we drive value and deliver exceptional customer service
The ability to explain the purpose and structure of our core products for Consumer Banking or Wholesale Banking
The role that their specific function plays in supporting the customer experience.
The end-to-end process from customer through to operations and accounting.
How the work of CRES impacts the front line
How Personal Financial Consultants (PFC) and Customer Relationship Managers (CRM) in branch operate
The development of outline structures
Rotation 3 – CRES Risk (4 months)
This will include gaining an understanding of:

The role of Business Continuity Management (BCM) and the risk management process
BCM best practice and key regulatory requirements
The Bank’s approach to the application of BCM measures and procedures to mitigate risks
Participating in a gap analysis review of country Business Continuity preparedness, and formation of a country action plan
The preparation and analysis of the Management Information reporting for Business Continuity
Rotation 4 – CRES Real Estate (7 months)
This will include building knowledge and skills around:

The regulatory environment, risks and challenges faced by an internationally active bank
How the Group’s key risk Compliance policies and processes are applied into country
How Compliance provides advice and assurance to the business and supports its progression
The regulatory risks in the specific business
The structure of the Group and a greater exposure to its governance processes and controls
Business skills training

You will be required to attend the CRES Academic programmes. These will start in your first year immediately after the International Induction Programme. These academic programmes will develop your skills and knowledge and ensure you get to benefit from direct contact with our senior managers.
Standard Chartered Bank – Corporate Real Estate Services
https://atsv7.wcn.co.uk/search_engine/jobs.cgi?SID=amNvZGU9MTE1NjcxNCZ2dF90ZW1wbGF0ZT0xMDU2Jm93bmVyPTUwNDIzNzYmb3duZXJ0eXBlPWZhaXImYnJhbmRfaWQ9MCZ2YWNfeHRyYTUwNDIzNzYuNDBfNTA0MjM3Nj0xMDk0NzQmdmFjX3h0cmE1MDQyMzc2LjQyXzUwNDIzNzY9MTA5NTI0JnBvc3RpbmdfY29kZT00NDAmdXJsX2tleT01MDUyNTY0YzUwNTI1MTU1NTI1MzUyNTY1ODU2NGMwMjU0NTMwNDAyNTE1MjAyNTY1NTU5MDQ1NjA0NTE1NTAzNTA1MjUxNTIwNzUyNTQwMzUxNTI1MTAwNTIwMjA1NTc1OTUxMDQ1ODUwNTU1ODYx
Closing Date: 1 Jun 2011

Other vacancies include

WHOLESALE BANKING
Entry requirements
To be eligible for this programme, you must have a minimum of two languages – both of which must be spoken at a business proficient standard. This programme is best suited to candidates who can demonstrate a strong analytical background – whilst not essential a degree in economics, mathematics, or engineering may help.
Standard Chartered Bank – Wholesale Banking

HUMAN RESOURCES
Entry Requirements
You’ll need a Bachelor’s or Master’s degree to be accepted.
A degree in HR Management would be an advantage, but is not essential.
Standard Chartered Bank – Human Resources
USE THIS LINK TO APPLY:
https://atsv7.wcn.co.uk/search_engine/jobs.cgi?SID=amNvZGU9MTE1NjcxNCZ2dF90ZW1wbGF0ZT0xMDU2Jm93bmVyPTUwNDIzNzYmb3duZXJ0eXBlPWZhaXImYnJhbmRfaWQ9MCZ2YWNfeHRyYTUwNDIzNzYuNDBfNTA0MjM3Nj0xMDk0NzQmdmFjX3h0cmE1MDQyMzc2LjQyXzUwNDIzNzY9MTA5NTI0JnBvc3RpbmdfY29kZT00NDAmdXJsX2tleT01MDUyNTY0YzUwNTI1MTU1NTI1MzUyNTY1ODU2NGMwMjU0NTMwNDAyNTE1MjAyNTY1NTU5MDQ1NjA0NTE1NTAzNTA1MjUxNTIwNzUyNTQwMzUxNTI1MTAwNTIwMjA1NTc1OTUxMDQ1ODUwNTU1ODYx

Background:

Regional integration in West Africa has been on the drawing board for at least three decades. Though substantial advances have been made, progress has been limited on a number of critical issues. Excluding Nigeria, countries in the region are too small to benefit from specialization and reaping economies of scale, with an average economic size of approximately USD 6.7 billion and population of 9.8 million in 2008. Integrating into global and regional supply chains can help increase productivity, foster growth and poverty reduction.
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Duties and Accountabilities
The Senior Economist will be responsible for:

(i) Supporting the program Steering Committee to ensure regional priorities are adequately reflected in the research agenda and that the program is effectively implemented;

(ii) Promoting a dialogue with governments and regional institutions on issues of regional integration, identifying demand for analytical work in the area of regional integration, and helping transfer this demand into actual proposals for research that can be undertaken by the program;

(iii) Identifying researchers inside and outside the region who can conduct the research, and setting up procedures to evaluate their proposals and review their work;

(iv) Developing key indicators, including establishing benchmarks, to monitor progress of the regional integration process in West Africa. This activity will be undertaken in close collaboration with the African Development Bank;

(v) Working together with the steering committee, ECOWAS, UEMOA, and the AfDB to establish regional knowledge platforms on key policy issues, as well as establishing a network of researchers and think tanks in the region;

(vi) Developing, in cooperation with regional and national partners, innovative research outputs accessible to a broad audience of West African citizens by simplifying the complexity of analytical writing. Develop and implement innovative dissemination methods in terms of the selection of participants, methods of delivery, feed-back, and subsequent follow up to assess effectiveness of transferring knowledge;

(vii) Ensuring that World Bank quality assurance procedures are followed for work that is actually being led by World Bank teams; and provide quality advice on other research led by other institutions working with the steering committee;

(viii) Working in collaboration with Bank staff from FPD, PREM, SD, DECRD and WBI to ensure the project and its key research results link up with and inform other Bank activities;

(ix) Handling the overall administrative and financial management of the program, including the preparation of research grants, annual reports, etc.

Selection Criteria

Advanced degree in economics and at least 10 years of relevant experience in trade policy and regional integration.
• Superior analytical skills demonstrated through a strong track record of major economic reports or other published work relating to economic policy and trade analysis. Ability to conduct innovative work in challenging environments is also required.
• Experience working in research capacity building and in policy dialogue with governments.
• Knowledge of West Africa preferable.
• Strong interpersonal skills and client focus.
• Ability to operate effectively both as team leader and team member.
• Excellent written and verbal communication skills in English and French.
• Commitment to and experience with knowledge sharing.

The World Bank Group is committed to achieving diversity in terms of gender, nationality, culture and educational background. Individuals with disabilities are equally encouraged to apply. All applications will be treated in the strictest confidence.
Closing Date: 10th May,2011

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RELATIONSHIP OFFICER
Job ID6674
Location Nigeria – Lagos
Division Personal and Business Banking
Position Category Private Clients
Employment Type Full Time – Permanent
Shift No
Regulatory Approval Yes
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Position Description
***PLEASE INDICATE YOUR PREFERRED LOCATION IN YOUR COVER LETTER.

Key Accountabilities/KRA
Sales
• Job is largely a sales and marketing role with much time spent out marketing with a fair amount of travel for presentations and marketing of banks product and services.
• Provides a high level attentive, personalized service to private clients and manages their day to day banking relationships through a high level of physical and telephone contact, exceptional service and needs recognition.
• Cross-selling products to existing business customers and prospects and makes referrals to branches and other lines of business as appropriate.
Reviewing and analyzing client relationships and their needs with a view to Introducing a broad range of customized financial solutions that provide a profitable return to the bank with minimal risk exposure.
• Resuscitate, retain & increase revenues from dormant, current, and new private banking relationships.
• Cross-sell existing Bank and group financial products and services to obtain greater share of wallet: minimum of four products per client

Risk Management
• Work within the existing audit, compliance, and regulatory framework in order to ensure a high quality, compliant portfolio of client relationships.
• Understand clients risk profile and correlation between risk vs. reward by optimising product mix for clients.
• Comply with KYC rules, regulations, and legislation governing the financial services industry

Relationship Management
• Maintain close contact with clients in the portfolio to establish an intimate knowledge of client needs
• Build credible internal network within the group, to ensure the synergies and teamwork needed to maximize sales opportunities and to optimize service delivery.
• Develop mutually beneficial business relationships with external partners such as real estate agents, travel agents and other individuals and organizations that will enhance business development.
• Develop strong partnership with Transactional Banker and rest of suite team to ensure excellent and seamless service.

Problem solving, planning and decision making
• Provide responsive service to clients ensuring that all queries, complaints problems, and transactional requests are attended to quickly and efficiently
• Develop and implement action plans to develop new business and to broaden existing client relationships.
• Resolving problems with challenging client relationships
• Ability to work with minimal supervision and to take pertinent and accurate decisions on client management
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more jobs at standard bank

RELATIONSHIP MANAGER
Job ID6659
Location Nigeria – Lagos
Division Personal and Business Banking
Position Category Private Clients
Employment Type Full Time – Permanent
Shift No
Regulatory Approval Yes
Position Description
***PLEASE INDICATE YOUR PREFERRED LOCATION IN YOUR COVER LETTER.
APPLY NOW gblcareers.com
Key Accountabilities/KRA
Sales
• Job is largely a sales and marketing role with much time spent out marketing with a fair amount of travel for presentations and marketing of banks product and services.
• Provides a high level attentive, personalized service to private clients and manages their day to day banking relationships through a high level of physical and telephone contact, exceptional service and needs recognition.
• Cross-selling products to existing business customers and prospects and makes referrals to branches and other lines of business as appropriate.
Reviewing and analyzing client relationships and their needs with a view to Introducing a broad range of customized financial solutions that provide a profitable return to the bank with minimal risk exposure.
• Resuscitate, retain & increase revenues from dormant, current, and new private banking relationships.
• Cross-sell existing Bank and group financial products and services to obtain greater share of wallet: minimum of four products per client

Risk Management
• Work within the existing audit, compliance, and regulatory framework in order to ensure a high quality, compliant portfolio of client relationships.
• Understand clients risk profile and correlation between risk vs. reward by optimising product mix for clients.
• Comply with KYC rules, regulations, and legislation governing the financial services industry

Relationship Management
• Maintain close contact with clients in the portfolio to establish an intimate knowledge of client needs
• Build credible internal network within the group, to ensure the synergies and teamwork needed to maximize sales opportunities and to optimize service delivery.
• Develop mutually beneficial business relationships with external partners such as real estate agents, travel agents and other individuals and organizations that will enhance business development.
• Develop strong partnership with Transactional Banker and rest of suite team to ensure excellent and seamless service.

Problem solving, planning and decision making
• Provide responsive service to clients ensuring that all queries, complaints problems, and transactional requests are attended to quickly and efficiently
• Develop and implement action plans to develop new business and to broaden existing client relationships.
• Resolving problems with challenging client relationships
• Ability to work with minimal supervision and to take pertinent and accurate decisions on client management

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Manager, Service Centre – Onitsha
Job ID6677
Location Nigeria – Lagos
Division Personal and Business Banking
Position Category Customer Relationship Management
Employment Type Full Time – Permanent
Shift No
Regulatory Approval Yes
Position Description
Job Purpose
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Ensure that customers consistently receive a high quality service by efficiently managing, developing and using all available resources (i.e. staff, systems and processes) and ensuring that a strong, customer-focused service culture becomes entrenched in the service centres. To ensure that customers are migrated to more appropriate and cost-effective channels, that cross-selling opportunities are identified and actioned, based on customer needs. Proactively identify and assess the risks faced by the centres and reduce the overall exposure by maintaining an effective system of controls. Ensure the effective rollout of change management initiatives to the service centres. Maintain a high level of integrity and ethical standards.
gblcareers.com
KRAs
Customer service

Set and ensure that service standards are maintained, in line with differentiated requirements of the market segments.
Ensure that customer needs are anticipated and met through provision of appropriate products and services via the most suitable channels.
Ensure that the centres strive for continuous service improvement.
Convene regular customer discussion forums and action the results.
.
Maintain awareness of serious customer complaints and attend to resolution.
Ensure that opportunities for migration of customers to more appropriate/cost-effective channels and migratable teller/enquiry transactions are identified and actioned.
Ensure efficient, customer-orientated telephone procedures.
Discuss staffing requirements as predicted by Branch Scheduling Tool (BST) with Provincial Productivity
Ensure BST schedule adherence for all reporting Service Centres

Management of service improvement

Manage the customer problem resolution process and ensure the accurate logging of information.
Set and monitor turn-around times for resolving customer queries and complaints.
Ensure that problem root causes are resolved by facilitating corrective action and regular liaison with support entities (including issues relating to ATM and Auto E terminals).
Ensure that service measurement is maintained and action adverse trends.
Implement service recovery to facilitate customer retention.

Legislative compliance

In terms of the Financial Advisory and Intermediary Services Act No 37 of 2002, (FAIS) no staff member is permitted to provide any financial advice or intermediary services to a customer, in terms of a financial product, as defined in the Act, unless they have been appointed as a Representative of an Authorised Financial Services Provider.
In your current position you are not an accredited Representative in terms of FAIS and are therefore prohibited from giving any advice or intermediary service to a customer in terms of a financial product, as determined by FAIS.
In your position as a non Representative staff member you may, however, operate in a FAIS position and sell financial products based on factual information, by describing the product features and benefits and at no time make a suggestion, recommendation, guidance or proposal to the customer that will lead the customer to buy a financial product as defined in FAIS
Ensure that customers provide/have provided documentation as required in terms of FICA/KYC legislation

Management of responsive sales

Develop sales plans to achieve responsive sales targets for the centres.
Manage the sales tracking system and provide feedback and coaching to the team.
Identify different local market segments prevalent in geographical area and keep up to date with changes/developments.
Drive the lead referral system.
Coach the responsive sales team on product knowledge, cross-selling opportunities and assist subordinates in generating meaningful and value-added solutions for customers resulting in maximum business development.

Management of credit and operational risk

Identify the major risks affecting the centres and ensure that the necessary steps are taken to measure, monitor and manage these risks.
Recommend revision of internal controls to provincial operations where appropriate, to address new or previously uncontrolled risks.
Manage assets, eg cash and cost accountabilities, with emphasis on the containment of controllable costs.
Manage and ensure overall operational readiness/efficiency of the centres’ infrastructure (including premises, ATMs, systems), physical security, opening/closing procedures and operational issues such as fraud, losses and differences.
Ensure irregularities highlighted in routine control reports are attended to.
Co-ordinate the checking of centre tellers/treasury/blank forms.
Complete monthly centre housekeeping checklist.
Report premises/equipment issues to regional operations.
Ensure that an effective control structure is maintained, with control activities defined at every level and duties appropriately segregated.
Ensure that levels of authority and limits of access to information/systems are adhered to.
Ensure that all routine controls relating to new business are effectively applied.
Ensure compliance with OHS (Occupational Health and Safety) requirements

People management

Delegate authority and responsibility in line with business objectives and service standards to ensure the empowerment, motivation and effectiveness of all subordinates.
Monitor and manage the performance and development of subordinates to ensure sustained profitability, compliance with the Code of Banking Practice, internal controls and overall well-being of staff.
Prepare a flexible staffing plan to meet service/sales demands in the centres, taking into account local conditions, resourcing options and costs.
Overall staff complement to be in line with productivity measurements. – Branch Scheduling Tool
Visibly assist the centres in achieving targets and standards of performance by providing consistent encouragement and guidance.
Ensure that equity requirements are met and transformation initiatives supported.
Identify strengths and development areas and ensure tat subordinates receive the required coaching/training
Turn-around times for processing and one-on-one customer interaction in terms of segment standards, efficient service.
Control operational losses and minimise risk compliance with laid-down instructions and effective management of credit risk, physical security etc.
Costs contained within budget.
Availability of ATMs and within target, site cleanliness requirements met, minimal vandalism.
Increased cross-selling ratios.
Effective migration of customers/transactions to more appropriate channels.
Requisite stationery and cash supplies held.
Effective, customer-orientated telephone management.
Retention of satisfied, well-informed customers as measured by Customer Evaluation of Bank Service (CEBS) ratings.
Staff effectiveness and motivation
Positive findings of Inspection Compliance reports

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more jobs at Standard Bank

SKYE Graduate Scheme (SGS)
The SKYE Graduate Scheme (SGS) is designed for everyone we engage into Skye Bank’s employment at entry level. The Program objective is to recruit talented university graduates into a one-year program that will provide unique training and career development opportunities, and prepare participants for management and leadership positions within the Bank.

The SKYE Graduate Scheme (SGS) is designed for everyone we engage into Skye Bank’s employment at development opportunities, and prepare participants.

Application Process – Trainees
Qualified candidates should please submit their CVs at any one of our branches nationwide. click for more

JOIN GBLCAREERS ON FACEBOOK

Recruitment Requirements and Procedures
Prospective candidates who wish to seek employment in the Bank must fulfill the following criteria:

Must have successfully completed their first degree in a reputable higher institution within or outside Nigeria
Must have completed their NYSC programmes or have exemption certificates
Must be a Nigerian or have the necessary work permits, if not a Nigerian citizen.

To become a member of the Zenith Family, a potential employee will have to go through the following procedure:
Submit their resumes online
Must have completed their NYSC programmes or have exemption certificates
Attend two or more interviews
Please note that ONLY those who were successful at all levels of our recruitment process will qualify for employment, provided there are suitable openings. CLICK FOR MORE

Wema Bank is currently recruiting for Graduate Trainees nationwide.

At Wema Bank, one of our clear objectives is to provide equal employment opportunities where people of all backgrounds and ethnic group can realize their full potential as an important part of our team. Our employees reflect a diverse workforce that is representative of the communities that we serve.

QUALIFICATION:
University degree is a must; with a 1st class or 2nd class upper or its equivalent.

AGE: Not be more than 26years at the point of employment

COMMUNICATION SKILLS: Advance competency in oral and written English with an ability to communicate clearly and confidently in a working environment.

INTERPERSONAL SKILLS: Demonstrate proven interpersonal skills; the ability to work and interact with people regardless of age, sex, background, religion, colour or origin

FLEXIBILITY: Be flexible and can move among different assignments and work locations.

ANALYTICAL SKILLS: Posses the ability to apply strategic thought process to complex business challenges and develop creative yet practical solutions.

COMMITMENT & ASPIRATION: Posses the aspiration towards growth and achievement of personal & corporate goals.

TO APPLY
All fresh graduates with a minimum of a university degree not below 2.1 or its equivalent; and who must have completed the mandatory one year National Youth Service Corps (NYSC) program are encouraged to send their applications to [email protected]. On or before 7th January, 2011

All eligible candidates will be batched and invited for the Computer Based Test (CBT). This is the preliminary phase of our entry recruitment process. Once successful, they are scheduled for the next phase of the recruitment process leading eventually to an exciting career with the Bank

Job # 102314
Job Title Security Spec. Regional (Nigeria)
Job Family General Services
Location Lagos, Nigeria
Appointment Local Hire
Closing Date 15-Dec-2010
Language Requirements English [Essential]; French [Essential]
Appointment Type
Background / General description

The position of Security Specialist (Regional) will be established in the World Bank Group Country Office in Nigeria. The incumbent will serve in a full time capacity and on-call for emergencies. The incumbent will also provide security support to all entities of the World Bank Group (IBRD, IFC, MIGA, ICSID, IDA). While reporting to the Senior Security Specialist (SSS), GSDSO, the SSR will discharge his assignment in coordination with the designated Regional Security Focal Point of the assigned region. Operational support, direction and technical supervision will be provided by the Senior Security Specialist, Global Operations Coordinator, Head of Global Security and World Bank Group Corporate Security. From time to time there may be a requirement to provide security coverage in other regions in which the World Bank Group operates.

Duties and Accountabilities
The duties of the Security Specialist (Region) are to provide security support to World Bank Group country office staff in the following areas: a) security management; b) security awareness; c) contingency planning; d) protective services. Details of these duties are described below but other responsibilities may be added as needed.

• In coordination with the Sr. Security Specialist and Security Specialist develop, train and mentor a network of part-time security focal points within in each Bank Group country office so as to provide for a standardized application of corporate security policies and operating procedures.

• To work closely with the Sr. Security Specialist and Security Specialist in their region and other units of the GSDSO Corporate Security to provide expert risk mitigation advice and support to Country Office Directors and Managers and Regional Vice Presidency staff to ensure compliance with corporate administrative policy on the safeguarding of personnel, property and reputation.

• To develop a region-wide network of contacts among senior law-enforcement, military and other Government officials to ensure that host government responsibilities for the security of Bank Group operations are discharged to the maximum extent possible.

• To review and enhance where necessary all country office emergency response and business continuity planning documentation to ensure accuracy and workability.

• In coordination with GSD Corporate Real Estate to review all plans for the construction or refurbishment of country offices to ensure compliance with corporate physical security and fire safety standards.

• To review the residential security and fire safety provisions at the residence of the Country Office Director and Manager and at Bank approved hotel accommodation for visiting mission staff making recommendations for improvement where necessary.

• To review and coordinate the provision of manned guarding services at country offices to ensure consistency of service standards and value-for-money in operations.

• To identify cost saving opportunities where available in the provision of manned guarding services and the procurement of security related equipment.

• To manage crisis response operations in coordination with Emergency Management Teams and GSDSO, including country office evacuations and relocations and to respond to security related incidents as required.

• To develop and conduct culturally focused security awareness training sessions for staff based in country offices and visiting mission personnel and to increase security awareness generally throughout the region by the production and distribution of awareness material such as newsletters, pamphlets or other documents/media.

• To conduct regular site visits to country offices in order to implement the services detailed above.

• Develop and submit a Security Risk Assessment within the GSDSO specified frequency for the country of responsibility.

In addition to the standard services detailed above, an SSR may be required to perform certain non-standard security services. These may include:

• Provision of security services in support of conferences and/or retreats organized within the region.

• Provision of security services in support of visits by senior Bank management or Executive Director personnel.

• Sourcing and assisting in the negotiation for specialist security services such as counter- surveillance and/or electronic counter-measures.

• Provision of security support services to other organizations sharing a similar broad mission as the World Bank Group, providing any and all such services are agreed in advance by the Parties and subject to the terms and conditions of any subsidiary agreements and arrangements for cost-sharing and/or charge-back.

Selection Criteria
• Masters degree in a relevant discipline or equivalent education in specialized technical training, specific skills or technologies is preferred.
• 5 years experience with a law enforcement, military, intelligence, public or private security organization.
• Excellent interpersonal skills to deal with executives, managers, staff, government, military and law enforcement officials.
• In-depth knowledge of the institutional and socio-cultural dynamics that determine the security and business continuity challenges including proven expertise in handling security events with durable positive outcomes.
• Demonstrated experience with operational planning to include physical security project management and staff travel coordination/monitoring.
• In depth knowledge of the development of security policies and procedures consistent with operations in a high risk environment. –with a general understanding of threat mitigation and high risk operations.
• Ability to develop detailed security advisories and notifications for consideration and implementation by the Country Management team.
• Knowledge of executive protection security practices.
• Ability to communicate effectively in English and with a working knowledge of French
• Excellent computer skills and familiarity with standard computer packages. Conversant with Microsoft office packages – Word, Excel and Power point and the ability to effectively use email and maintain other date bases.

The World Bank Group is committed to achieving diversity in terms of gender nationality, culture, and educational background. Individuals with disabilities are equally encouraged to apply. All applications will be treated in the strictest confidence.

Apply

Guardian Newspapers Limited recruiting for a Leading Bank in Nigeria
We are one of Nigeria’s leading banks, with presence in all states of the federation. We are well regarded for the strength of our brand, the quality of our staff, and excellent service to our customers.
Following strong growth, the need has arisen for a more experienced and seasoned human capital professional to take over the functions of the Head of Human Resources of our bank. Reporting to an Executive Director, the Head of HR will be an AGM-DGM function.
Job Title: Head, Human Resources
His or her duties will include:
• Leading the development and implementation of strategies for world:-class human resource management.
• Host and maintain functions such as employee compensation, recruitment, training & development, personnel policies, and regulatory compliance.
• Administer compensation, benefits and performance management systems, and health & recreation programmes.
• Identify staff vacancies, interview, and recruit suitably qualified candidates.
• Allocate human capital to various aspects of the bank to ensure appropriate fit and optimal use of personnel.
• Provide current and prospective employees with information about policies, job specifications, working conditions, wages, career paths; opportunities and benefits.
• Advise management on issues of policy, labour relations, staff discipline, etc;
• Analyze and modify compensation and benefits policies to establish competitiveness and ensure compliance with legal requirements.
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related issues.
• Analyze training needs to design employee development and continuing education programmes.
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, etc; and prepare personnel forecasts to project employment needs.
• Prepare and follow budgets for personnel operations.
• Develop parameters for continuous improvement of the HR function.
• Such other functions as may be necessary or required by Management from time to
Required skill sets and proficiency:
• Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labour relations and negotiation, and personnel information systems.
• Proficiency in the use of the English Language written and oral.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to motivate, develops, and guide people as they work.
• Ability to develop constructive and cooperative working relationships with others, as well as capacity to relate appropriately up and down the ladder.
• Willingness to support others by providing information to supervisors, co-workers, and subordinates by telephone, writing or in person.
Qualification:
The preferred candidate would be a holder of a good university degree, with a minimum of Second Class, Lower Division, in the Social or Business Sciences. An additional degree and relevant professional qualification will be an advantage.
Experience:
He/She should have been in a similar role for a minimum of 10 years, five of which should have been in senior management positions in a banking institution
Method of Application
Qualified and interested candidates should kindly apply within the next two weeks to:
The Advertiser,
Advert Box No. 2006, Guardian Newspapers Ltd.,
Rutam House, Isolo – Oshodi Expressway, P.M.B 1217, Oshodi, Lagos, Nigeria.
Only shortlisted candidates will be contacted

The funder-listed positions are available in the Banking, Insurance, Financial services .
Interested applicants are to click on each job position for more information and to apply accordingly.

Investment Analyst Performance Risk – Nigeria
Finance and Operations Manager – Nigeria
Fund Operations Officer – Nigeria
Investment Analyst Research & Analysis – Nigeria
Benefits Officer – Nigeria

Citigroup Inc. has the world’s largest financial services network, spanning 140 countries with approximately 16,000 offices worldwide. The company employs approximately 260,000 staff around the world, and holds over 200 million customer accounts in more than 140 countries. Citi Bank Nigeria recruits Sales Head



Job Purpose:
The creation of new markets in the West Africa region, this will require; the creation of a team, mainly RM’s, defining how clients will be sourced and booked , building processes and procedures that conform to the Citi standards, working with in country management (in certain cases a matrix reporting  line to the in country CCO will/may be required).
This will enable the delivery of the financial plan and achievement of the business objectives by ensuring generation of revenue streams from managed team(s) through cross selling of wealth management and investment products to the portfolio of clients acquired.
Job Background/context:
Citi International Personal Bank is the preferred centre in EMEA for the provision of International Expatriate Banking and International Wealth Management for clients who wish to hold a proportion of their wealth outside the country they reside in.
This role requires the creation of a sales team in the relevant countries to allow this team to service the needs of high end Mass Affluent and HNWI clients, reporting to the Regional  Director who is a member of the Leadership Team for the Citi IPB Business.
Close co-ordination is required with other internal departments to ensure delivery of plan including: Legal, Compliance & Control, O&T, Relationship Service (CD&A and Support & Service), Investment Sales Quality & Control, Finance, Product, Marketing, Risk Management, and BISO. In addition, close working relationships must be developed with local Citi operations in markets responsible for.
The business of Offshore Investments & Banking is heavily regulated, for good reason, and all activities to attain objectives must be carried out in accordance with both internal and external regulations and controls.
Key Responsibilities:
The creation of new markets in the West Africa region
Oversight and Management of activities within the established legal & compliance rules of engagement
Defining how clients will be acquired and booked – and to achieve the plan for this region.
Building processes and procedures that conform to the Citi standards and local regulations in conjunction with the relevant IPB/Citi  internal department,
Working with in country management (in certain cases a matrix reporting line to the in country CCO will/may be required).
Lead/creating a team of Senior Relationship Managers and Relationship Managers, and setting the vision, providing motivation and empowering them to reach organisational goals via:
providing coaching and development under a robust supervisory structure that ensures all business is carried out in a compliant manner and that staff are trained in the core capabilities of – sales process, compliance and product & market knowledge
management of the staff resources to maximise investment product sales, deepen client relationships and AUM growth, prevent attrition, encourage Member get Member referrals, maintain optimum client contact frequency
Responsible to ensure all staff are providing IPB services in a compliant manner
Take responsibility to build relationships with key clients and influencers inside and outside the Citi IPB business that can enhance the future opportunities of the business and generate incremental revenue streams for the Senior Relationship Managers and Relationship Managers who work for them
Increase the client base through; networks, hiring RM’s with existing books, client referrals (MGM), events, overseeing calling programmes, etc…
Ensure achievement of the elements of the financial plan within their direct control for the country / region covered as well as influencing and agreeing to the goals set in terms of client AUM growth, cross sales of investment products (volume and value), retention of funds and clients.
Maintenance of a robust control environment within which staff carry out their duties, ensuring effective monitoring of activities that will satisfy internal control standards and ensure compliance with all external regulatory requirements in all aspects of work.
As required, deputise for the Regional Director in meetings / liaison with local markets to drive client acquisition of the correct type needed by the organisation (i.e. with sufficient wealth and attitude to take advantage of our products and services) and in a compliant manner.
Development Value:
In this role an experienced financial services sales person will develop their leadership skills and, depending on their experience related to Offshore and International Wealth Management, increase their knowledge of both the products and the sales processes involved in cross-border financial services sales.
There is the opportunity to create and manage the equivalent of a small business, where the successful candidate:
identifies their clients, builds bridges with their suppliers (the local Citibank and Marketing for campaigns); influences product design and pricing; resources the maintenance of their key relationships to generate incremental revenue opportunities and protects their existing assets; retains their most valuable resources (staff) by leading them through their own career development and ultimately generates a profit in which they share.
Future roles hereafter could be Regional Director, or other market head roles
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Fidelity Bank is today ranked amongst the top 10 in the Nigerian banking industry, with presence in the major cities and commercial centres of Nigeria.

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A foremost and one of Nigeria’s most professionally managed banks,and reputed for integrity. we are present in all states of the federation, with strong international ambitions. we seek to employ people with intellect and drive and provide an environment which encourages creativity within the bounds of integrity and professionalism. we are also reputed for continuous development of our workforce through training, locally and internationally.As a result of growth in our business, we require to fill the following positions:
Position: Group Head, Oil&Gas (SM-AGM)
Ref: OG/FB001

Qualifications/Experience:
Minimum of Masters degree in the social sciences or finance related disciplines. A professional qualification(eg ACIB, ACA, ACCA, etc)will be an added advantage
A minimum of 12 years post qualification experience in similar roles ion the finance industry, of which 5 years have been in management positions
Must be between 35-48 years

Personality Traits/Functional Skills:
Strong work ethics,leadership and organizational skills
Warm personality, with excellent people and networking skills
Expert knowledge of industry operating environment in both Upstream and Downstream Sectors of the Oil and Gas industry
Excellent written, oral and presentation skills
Excellent financial analysis and credit management skills
Wide knowledge base and understanding of current local and international market trends

Job Role Summary:
Directly responsible for providing leadership and supervision for our Oil and Gas business teams locations in Nigeria
Develop and execute a focused business and marketing strategy to expand the Bank’s Oil and Gas business portfolio in line with the bank’s credit policies and procedures
Overseas the provision of prime credit and financial advisory services/products tailored to the needs of the bank’s clientele in the Oil and Gas industry
Expand and deepen the revenue profile of our Oil and Gas portfolio through the cultivation of profitable relationships and the achievement of set budgetary income ratios
Remuneration:
Very Competitive

Method of Application:
Interested applicants/candidates should forward their applications and curriculum vitae within two weeks of this publication to:
The Advertiser
Advert BOX No. 1097
Guardian Newspapers Limited
P.M.B 1217, Oshodi
RUTAM HOUSE
Isolo-Oshodi Expressway, Lagos
NOTE: Only shortlisted candidates will be contacted

Stanbic IBTC Bank is currently recruiting for the position of Senior Business Support & Recoveries Manager in its Lagos Operation
JOB ID:5480
LOCATION:NIGERIA – LAGOS
DIVISION:CIB OPERATIONS
POSITION CATEGORY:CORPORATE BANKING
EMPLOYMENT TYPE
FULL TIME – PERMANENT
SHIFT:NO
REGULATORY APPROVAL:YES
PURPOSE OF JOB:
To identify, manage and provide advice for Corporate and Investment Banking distressed exposures. Furthermore to identify the risk associated with these and where relevant, manage the possible increased exposure to enable project completion and or collateral realization for recovery processes.

KEY RESULT AREAS:
Along with relevant Account Manager and Credit Managers, assess clients/accounts in order to optimise the bank’s profitability and limit exposure over the short, medium and long-term.
Assess counterparties, the current security position and where appropriate take additional security.
Oversee the drafting of sound legal documentations and scrutinise agreements including but not limited to facility agreements, consortium agreements, security sharing agreements and mortgage charges, in accordance with set risk parameters.
Be involved and influence client visits and negotiations to manage credit recovery processes including restructure and or renegotiation of facilities.
Business oriented solution with acceptable risk as opposed to total risk minimisation approach.
Develop and implement solutions for credit recovery on accounts in order to secure debt, stabilise accounts or turnaround where possible.
Manage, influence and negotiate with relevant stakeholders to limit the Bank’s exposure on accounts.
Attend and influence consortium meetings from a business risk perspective.
Conduct in-depth research on relevant accounts, applying banking, legal and credit knowledge where applicable.
Provide advice to various stakeholders on credit recovery and liquidation / receivership processes.
Prepare and submit liquidation claims / appoint Receivers.
Attend and prepare for meetings with creditors.
Brief attorneys and counsel and oversee conduct of litigation on behalf of the Bank.
Report to the Watch list and NPL Committee and implement decisions there from, as well as update the relevant schedule/s on a monthly basis.
Document and communicate relevant decision to all relevant stakeholders.
Assist with relevant regulatory returns and provide advice on these where required.
Participate in industry initiatives from time to time
Attend and participate in Credit Risk Reviews.
Awareness of the Group Reference Guide (GRG); CIB Credit Policy and BS&R Mandate.

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Standard Chartered Bank one of the leading bank in Africa  is currently recruiting for the position of   Teller Service Manager in Nigeria

Teller Service Manager

Job Description
Ensure delivery of world-class service to all customers.

Ensure SCB standards are maintained and turnaround times strictly adhered to.

Improve the Bank’s image to the public.

Ensure to maintain Standards and improve levels of efficiency

Key Roles & Responsibilities
> Supervision of the processing of all daily cash site transactions for deposits into current and fixed deposit accounts (Involving cash and cheques) and handling associated customer interactions/inquiries/complaints to a specified standard of quality.
> Ensure that Cash is moved to the Central Cash regularly in order to keep vault balance at minimal level.
> Cash site transactions are posted next working day latest.
> Ensure the Teller’s cash have been balanced daily, tellers registers updated, checked against screen balances and traced / agreed with the General Ledger the following morning.
> Ensure that the Vault Cash (local), has been balanced daily and traced / agreed with the General Ledger the following morning.
> Bank Cheque books are examined and blank forms remaining verified each day.
> Transactions held over are recorded and traced the following day
> Cash custodians must check tellers boxes and cash areas when locking tellers away each day to ensure that no cash is left out
> Entries relating to drafts issued are traced to the General ledger from the draft Counterfoil each day.
> Bank drafts (all currencies) must be examined and forms remaining verified each day.
> Late Teller transactions are recorded and posting traced the next day
> Suspense accounts are reconciled and outstanding items fully explained each day
> Payments must be made in accordance with customer mandates, and call back made for amounts exceeding N200, 000.
> ATM custodian
> Ensure you remain alert to the risk of Money Laundering and assist in the bank¿s efforts in combating it by adhering to the principles in relation to: Identifying your customer, knowing your customer, reporting suspicions, safeguarding records, and not disclosing suspicions to customers. Ensure your staff are trained in combating Money Laundering.
> Vault key custodian
> General reconciliation and control activities which may typically include:
> Processing of Customs Duty payment
> Statistics
> Reconciliation
> Central control of branch Cash
> Supervision of posting of clearing cheques
> Reconciliation of operating accounts for daily control as well as surprise audit
proofing.
> General filling Gathering/preparation of statistics for service quality and productivity indicators.
> Conducting investigators initiated by customer inquiry.
> Cross selling of Banks products.

Qualifications & Skills
> Thorough Knowledge of  SCB products, operational procedures
> SCB’s procedures/ Related Policies
> Banking practices /Regulations
> Good Customer relations/ Customer Focus
> Goal Oriented
> Good Interpersonal skills
> Good Communication skills
> Good Knowledge of the operations of other department
> Good knowledge of the Bank’s products
>  Bsc – Minimum 2nd Class Lower
> MBA will be an added advantage

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

How to Apply

To apply visit the link below, and enter as keyword 238690.

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Oceanic Bank Nigeria Plc is an equal opportunity employer that seeks to engage intelligent, motivated and result-driven individuals.

Do you meet the following recruitment criteria?

Have you successfully completed your first degree in a reputable higher institution within or outside Nigeria with a minimum of a second class degree or HND upper credit?

Have you completed your NYSC programme or have an exemption certificate?

Are you a Nigerian or have the necessary work permit, if otherwise?

Then these qualify you to write our aptitude test (where applicable) and attend a series of interviews. However, if you have up to two years professional banking experience, you may be exempted from writing the aptitude test. If you are successful at all levels of our recruitment process, you will be contacted as soon as there are suitable openings.
Send your CV to
ONLINE APPLICATION

Stanbic IBTC Bank PLC continues to play a significant role in some of the largest capital markets deals not only in Nigeria but in the continent as well. Stanbic Bank Nigeria recruits Market Development Manager
Position Description

Job Purpose
To manage the health and develop the market of the credit card product in Nigeria

KRAs
•Manage the Credit card Issuing P+L statements for the credit card product in Nigeria – ensure that revenue earned and costs incurred are correct.  Take accountability for identifying potential revenue leakage and taking the necessary steps to recover any lost revenue.
•Providing a quality assurance role ensuring that credit card products are well managed and adhering to appropriate standards and good practice by ongoing monitoring of performance of the credit card portfolio and provision of reports, feedback and updates to stakeholders. Furthermore, based on portfolio analysis make recommendations and improvements
•Support the efforts of Nigeria PBB Sales by ensuring that the Nigeria Credit card products are appropriate to driving the successful achievement of the Nigeria credit Card Africa Business strategy and long term plan.
•Furthermore to drive acquisition targets, design and execute Nigeria Credit card marketing and sales campaigns across all recruitment channels
•In further support of driving new card acquisition, provide product support to the Nigeria PBB sales team through regular engagement with sales force, Credit card product training interventions, development and circulation of marketing support materials, sales and product tool kits.
•Ensure accurate and on time tracking, insights and reporting of credit card sales activity.
•Drive efforts to optimize portfolio performance through existing marketing activities such as credit limit increases, usage campaigns, balance utilization analysis, segment analysis etc
•Monitor competitor and country trends and activity in country and to propose appropriate tactical and strategic action including targeting of new segments and proposal of potential product enhancements to drive card acquisition and revenue growth.
•Liaise closely with the centre team on strategic and tactical credit card initiatives.  Provide in depth, accurate and insightful reports and feedback to the centre Card Africa team on a weekly, monthly basis as agreed.
•Build credit card issuing business cases for new initiatives, credit policies, projects and process enhancements
•Provide business input into Nigeria credit risk policies and strategies in order to maximise credit card acquisition growth while minimising collections costs.
•Liaise with Collections operations on a regular basis to ensure effective collections efforts while ensuring cardholder experience not negatively impacted
•Compilation of Nigeria credit card issuing budgets and short term/medium term product plans
•Implement/build and manage SLA for service levels with operational areas and specifically act as interface between Card Africa RCC and Nigeria PBB on operational matters.  Act as the customer experience champion for Nigeria Credit card by continuously guarding against poor operational performance and  where necessary initiating and driving operational improvement of key cardholder processes
•Supporting any credit card issuing projects with a country impact by providing advice and feeding through Credit card product business requirements into credit card issuing projects.
•Be the in country credit card expert and credit card advocate.  Develop in depth subject matter, market and industry expertise.  Make use of this expertise to advocate and champion the benefits of credit card to all relevant stakeholders and by highlighting timeously and then owning the delivery of key opportunities as well as key challenges and issues.

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