SERVICE TECHNICIAN/PRODUCT SUPPORT SPECIALIST

June 14, 2009 | Posted by admin | 154 views

Duties

· Will be responsible for handling all service, installation, repair and calibration of a wide range of sophisticated medical, dental and laboratory equipment in all geographical regions

· Will develop and maintain comprehensive maintenance schedule for all equipment under his/her region.

· Responsible for arranging onsite delivery of equipment.

· Will make recommendations to management about maintenance and service opportunities and expected returns to be gained by such efforts

· Coordinate with the accounts and administrative dept., the sales team and other technical staff

· Display a good knowledge of our products at all times

· Support the marketing and sales team at all times especially with product information and technical details required for effective product knowledge and presentation to potential customers

· Prepare detailed technical services reports.

· Will provide technical specification of installation requirements prior to installation

· Will provide support during the installation/service process, or lead the process when specified to do so by the Lead Technician

· Responsible to health and safety review prior to installation

· Coordinate the service contract portfolio.

Requirement

· A qualification in an engineering or science based subject is essential to a minimum of HND level and 2 -5 years work experience is a related field.

· Must be able to demonstrate a competent background in a Biomedical Engineering Role or Medical Technical Support Role.

· Should be technologically savvy and have a unique ability to learn on the fly

· Computer literacy with competence in MS Office packages would be an advantage.

· A people person, self starter and smart with a desire for increased responsibility

· Good analytical and reasoning skills

· Good interpersonal and communication (verbal and written) skills.

· Must be willing to travel and spend time in a field based technical support capability.

Method of Application

Interested candidates should send their Resume and Application letter on or before 25th June, 2009 to: [email protected]

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