Graduate Customer Service Representative At Possible and Affordable Solutions Limited
We design, produce and sell FURNITURE of all kinds; home, office, hotel, boutique, interior solutions/decorations. We are concerned with functions and aesthetics.
Customer Service Representative
Location: Lagos
Job Description
Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers.
Greet customers warmly and ascertain problem or reason for calling.
Assist with placement of orders, refunds, or exchanges.
Advise on company information.
Take payment information and other pertinent information such as addresses and phone numbers.
Place or cancel orders.
Answer questions about warranties or terms of sale.
Suggest solutions whe malfunctions has default.
Attempt to persuade customer to reconsider cancellation.
Inform customer of deals and promotions.
Sell products and services.
Work with customer service supervisor to ensure proper customer service is being delivered.
Job Requirements
Required Experience: 1-3 year(s)
Desired Courses: Not Specified
Educational and Experience
HND/BSc
1 year + Experience.
Method of Application
Interested and qualified candidates should send their CV to [email protected]
Note:
Candidates must be available for immediate employment.
Only candidates residing within Abuja will be considered.
