Country Manager, Southern Africa
Location
South Africa, Johannesburg
Job ID 2581
Position Category
Operational and/or Administrative
Employment Type
Full Time – Permanent
Contract Duration Not applicable
Travel Required
Yes
Narrative Description
Manage IATA Southern Africa field operations within the scope of IATA’s global and regional directives.

Responsibilities
Act as an IATA ambassador in the assigned region
Lead, develop and motivate the local team towards achieving the set objectives.
Enhance the team spirit and ensure that team members fully demonstrate IATA values
Pro-actively gather local intelligence and serve as the local IATA point of contact for all IATA divisions (the “One IATA” concept)
Create sales leads and coordinate/communicate Sales & Marketing activities at local and regional level
Maintain close liaisons with airlines, agents and their associations, other industry partners and government bodies on behalf of all IATA’s divisions
Coordinate with the shared service center the Industry Distribution and Financial Services (IDFS) operational functions including customer services, agency accreditation and the IATA settlement systems (ISS)
Provide management with timely financial and operational reports and other relevant information
Lead, manage and implement new IATA projects within the region

Qualifications and Skills
University degree in Business Administration or any other relevant discipline
Five to ten years of professional experience and at least 3 years to 5 years of experience in a similar role
Proven commercial background including experience in sales and marketing, entrepreneurial flair and strong negotiation skills with exposure to government bodies
Excellent and proven capabilities in relationship and project management
Sound knowledge of information technology and its applications
Ability to travel frequently (internationally and domestically)

Candidates must possess and exhibit the following core IATA values:
Be people and team oriented, focused on results, embrace innovation and change, and demonstrate leadership and personal integrity

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