Regional Logistics & Facilities Manager
Functional area: Administration
Country of service: Egypt
City: Cairo
Company name: Atlas Copco Equipment Egypt S.A.E.
Recruiting manager: Emile Bado
Phone: +20(02)46100337/8
Email: emile.bado
Send Application To: [email protected]
Last date to apply: 2011-05-10
Job Description:

Reporting to the General Manager, you have the overall responsibility for the Logistics & Facilities function for the region covered by Atlas Copco Equipment Egypt

Mission:

Your mission is to create stable logistic processes to support our local and regional customers.

In addition, you will be responsible to optimize:

- Customer and ASC Support functions
- Order Management from Order Receipt to Invoicing
- Inventory Management
- Integrated transport logistics
- Shipping processes
- Physical Warehouse processes
- Import and export administrative processes
- Oversee the logistics operations of Regional Operations.
- Regional Phyiscal Location for the Warehouse, with best overall Landed Cost and shipping time
- provide a professional facilities management and facilities maintenance service for Atlas Copco Equipment Egypt , covering All sites and Locations in the region , and ensuring the security of facilities and assets in the entire company and compliance with local authority regulations and Atlas Copco Standards. You will also be the project leader for new building and rebuilding projects.

In order to succeed in this mission it will be vital:

- To develop a Strong cooperation with ASC to optimize the logistic processes
- To develop and lead a self directed team of logistics professionals.
- To create a pleasant and inspiring working environment, to support maximum effectiveness of the team.
- To maximize service levels to our customers and minimize supply chain costs
- To meet the growing demands from our customers

Experience requirements:

- A thorough knowledge of all logistic processes involved ( operational, administrative and analytical).

- You have at least 5 years experience in different logistic domains of which at least a few years of operational management experience giving you proven coaching skills.

- You have a good working knowledge and experience in facility construction and maintenance in accordance with Atlas Copco standards.

Knowledge:

- Fluent in the English and Arabic Languages .
- Experience in particular with ERP tools preferrably SCALA, and IT tools in General, as well as in IBM Lotus Notes.

Educational requirements:

University Degree in Engineering or Business

Personality requirements:

- a strong personality, energetic, enthusiastic, flexible & reliable
- an excellent communicator, a driver with a balanced and flexible approach, possessing the ability to build strong relationships
- a stress resistant person with natural leadership skills
- an excellent organizer and high-class motivator & a natural leader
- a team-minded professional
- a self-starter, self-manager and self-motivator
- a logical, analytical & creative thinker
- a multi-tasker & excellent organizer
- Interested to work in Multicultural Environment

Country and city description:

This position will be based in Egypt

Expires: 12/28/2010 Ref: 54723
Customer Service Manager – Damco, Cairo, Egypt
Description:

Hires, trains and manages members of the customer service department. Resolves difficult issues regarding client complaints and other matters. Works closely with managers in other departments, such as sales, to develop accounts, and update policies and procedures for client services.

Key Responsibilities:

The main focus of the customer service manager is to satisfy the needs of every customer. The work of the customer service manager has to be performed at various levels right from initial level of dealing with customers at the reception to the higher level to make the top management aware of the expectations and need of the customers.

Employee Supervision: The CSM is to supervise all the employees of customer service which includes checking the performance, work efficiency, punctuality and above all, the duties of his team of customer representatives

Customer Service: The CSM is responsible to ensure excellent customer service levels are provided by the company at all times and in all geographies. Special attention is given to the practices for customer service like listening to the customers, making suggestions, keeping the promises and ensuring that they are performed in an excellent manner which are key to good customer service.

Client Retention & Escalation: The CSM will be overall responsible for the retention and development of existing and newly landed clients. He will also be the point of escalation for clients who are not satisfied or confused about the service.

Sale Opportunities: The CSM is responsible for identifying and developing further sale opportunities with existing clients and support the sales team to capture these opportunities, and deliver the agreed services to the satisfaction of the client.

Customer Service Employee Development: The CSM is responsible to training and develop the CS team. His duty is to ensure that the employees possess the required knowledge regarding the services we deliver, values, expectations, rules and regulations of the job, as well as are of the right caliber to deliver the services to the satisfaction of the clients.

Targets and Goals: The CSM will be tasked to meet growth, CM1 and service level targets as set regularly. This includes increasing the customer satisfaction ratings of the company by providing good service to clients.

Main requirements for the position holder are:

· 5-7 years of experience in customer service delivery in a multinational company
· 3-4 years of experience in leading and managing a team
· Excellent communication and negotiation skills
· Perfect command of English and Arabic
· Self-driven, extroverted personality that likes to work with and through people inside and outside the company.
The position will offer you:

· A chance to develop and grow the new Customer Service department in Damco Egypt.
· Enhancement of your management and communication skills
· Exposure to an extensive client portfolio in and out of Egypt.
· Exposure to multinational environment

Apply for this position

Contact information:

George Farid

Managing Director

Maersk a world leader with a diversified interest in many areas has the following job vacancies across the north African country

click on the Maersk Egypt Website for more information and to apply

other outstanding job offers

MDF Offshore installation Managers for Egypt

Maersk Drilling is seeking experienced Offshore Installation Managers for our offshore rigs in Egypt. Applicants will be hired on an international contract with Maersk Drilling and will be working on offshore Jack-Ups owned and operated by Egyptian Drilling Company.

The OIM is responsible for managing all aspects of the offshore operation to ensure a safe and efficient utilization of the personnel and the facilities. Management is exercised in close consultation with the Barge Engineer, Rig Engineer, Senior Tool Pusher and the Client’s Representative. The OIM is overall responsible for the safety of all personnel onboard and for safeguarding the integrity of the MODU and the environment. Responsible for establishing the Safety Organization comprising the Safety Groups and the Safety Committee and arranging nomination/election of Safety Representatives.

Other responsibilities include:

·  Check that all rig personnel possess the necessary technical qualifications and experience to properly carry out the work assigned to them, from a professional as well as a safety point of view.
How to apply
click for more and click on  apply at the top right hand corner of the new page that will open to commence online application for this job

Project Manager – BG Egypt/Cairo University Project
Location: Cairo, Egypt

Salary: The total salary is composed of 2 elements; a local salary plus a sterling supplement. Local salary (to be paid into local bank account) is on a 4 point scale between LE 110,564 – LE 127,440 annually.

Benefits including flights, baggage allowance, medical insurance and pension provision

Job summary

British Council Egypt is looking to recruit a full-time project manager to run an English language and professional skills development centre for undergraduates and staff of the Cairo University Petroleum Geosciences degree course. This is an exciting opportunity to lead a 3 year project funded by BG Egypt as part of a social investment initiative and aims to enhance the employability skills of Cairo University graduates.

The post holder will manage the following aspects of the project to the satisfaction of all stakeholders:

TKT training and ongoing development for 10 local teachers who will deliver the undergraduate programme
A core undergraduate ELT and professional skills development programme
Training for academic staff to ensure the delivery of the Petroleum Geosciences degree course in English
Prepare programme handover to local management by September 2012
The successful applicant will demonstrate the following skills and experience:

Operational management including timetable, HR and financial management
Experience in designing customised ELT and professional skills development programmes
Project planning and delivery
Team working
Marketing communications
Managing relationships with corporate clients and higher education institutions
Teacher training/development experience
Who We Are

The British Council uses cultural relations to address some of the great global challenges for the UK. We are working worldwide to build intercultural dialogue, create opportunity for people to participate in the global knowledge economy and tackle the threat of climate change. We do this by harnessing the power of education, the arts and creativity, sport, science, English and governance to build relationships of mutual benefit and to work together on global issues. We connect people in 110 countries and territories all over the world with people, knowledge and ideas from the UK.

This work builds engagement and trust for the UK through the exchange of knowledge and ideas between people worldwide, generates opportunities for individuals to fulfil their potential and fosters the co-operation that contributes to a stable world.

How to apply

You will need: a UK or Egyptian passport; TEFL Diploma and at least 5 years full-time experience is also essential. Please write to [email protected] for further information and an application pack. Closing date for applications is 8 November 2009

Please note: This post is open to UK or Egyptian passport holders only