The world bank Africa is currently recruiting for the under-listed job vacancies in the aforementioned African countries
Job # 100690
Job Title Team Assistant
Job Family Administration
Location Accra, Ghana
Appointment Local Hire
Closing Date 19-Apr-2010
Language Requirements English [Essential]
Appointment Type
Background / General description
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year renewable term appointment.
The role would suit an individual who is able to demonstrate initiative and flexibility and would offer full involvement in the team’s activities.
Duties and Accountabilities
The Team Assistant will report to the
Task Team Leaders as well as the Executive Assistant. Her/his main responsibility will be, but not limited to:
• Drafts routine correspondence and proofreads and edits materials using proper grammar, punctuation, and style;
• Incorporates agreed upon review comments into documents, making full use of shared drives and software capabilities;
• Uses word processing or desktop publishing skills to type complex text, reports, figures, graphs, etc., according to standard Bank formats and distribution;
• Coordinates schedules taking priority into account, monitors changes, and communicates the information to staff inside and outside the immediate work unit, including officials outside the Bank;
• Solves non-routine problems (e.g., responds to requests requiring file search, etc.);
• Assists in preparation of conferences, seminars, workshops, etc;
• Handles logistic planning for negotiations, Board presentations and signings or equivalent events;
• Tracks assigned project steps/timetables, coordinates with relevant staff and provides assistance and/or information on project-related matters;
• Maintains current distribution lists, phone/address lists of project/product contacts, and distributes documents for relevant task team;
• Maintains up-to-date work unit project and other files (both paper and electronic).
Qualifications and Skills
In selecting candidates, the following qualifications and skills will be considered:
• High School and Secretarial Diploma or equivalent diploma, with a minimum of 2-5 years working experience in a reputable organization.
• Proficiency in use advanced functions on Bank standard computer applications (Word, Excel and Power Point)
• Knowledge of and ability to execute diverse and intricate work procedures related to the timely processing and production of assigned outputs and supporting administrative activities;
• Applied knowledge of Bank’s organization, procedures and practices, including Bank records management and filing procedures;
• Thorough knowledge of work procedures in assigned work unit;
• Ability to retrieve reference materials from various sources (e.g., databases, IRIS or other filing systems, joint library, internet, etc.);
• Demonstrated use of initiative and ability to make appropriate linkages in work requirements and anticipate next steps;
• Ability to follow through on team priorities in the absence of the team leader and respond to requests for information;
• Ability to pass relevant Bank tests (e.g. English language, computer applications, etc.) as required;
• Committed, dedicated and team player with ability to deal tactfully and effectively with staff and clients in a multi-cultural environment;
• Proficient English skills (verbal and written), including ability to draft routine correspondence and edit materials using proper grammar, punctuation and style;
• Effective time management and organizational skills;
• Ability to produce high-quality work under pressure.
Apply now!
Job # 100640
Job Title Receptionist (Uganda)
Job Family Administration
Location Kampala, Uganda
Appointment Local Hire
Closing Date 12-Apr-2010
Language Requirements English [Essential]
Appointment Type
Background / General description
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year renewable term appointment.
The successful candidate will be required to provide professional reception and administrative support services to the organization. He/She will be required to work on multiple concurrent tasks with constant interruption without losing concentration or attention to detail. He/She must be able to deal with emergency situations in a calm, efficient and prompt manner; showing an excellent sense of initiative and discretion.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year renewable term appointment.
Duties and Accountabilities
These include but are not limited to:
• Using a multi-line telephone, answering a high volume of telephone calls with courtesy, speed and accurately routing the calls.
• Receiving, communicating and screening visitors then directing them to their proper destination in a courteous and professional manner.
• Providing general information regarding the Bank and responding to routine inquiries or complaints from clients and members of the public in line with Bank’s policies and management direction.
• Referring non-routine, sensitive and/or complex requests for information and other inquiries or complaints to appropriate staff.
• Relaying messages accurately orally, manually and by electronic mail.
• Performing other office support functions, examples of which include receiving, sorting and ensuring distribution of incoming mail.
• Making calls on behalf of staff and when needed
• Coordinates monthly subscriptions of newspapers to ensure that they are valid.
• Receive and distribute newspapers and regular journals to relevant staff
• Maintain Internal and external directories, circulating and updating of the visiting missions schedule weekly, updating of staff AWS/Leave/Missions schedule, recording and dispatch of pouch weekly.
Selection Criteria
• Minimum qualification of Diploma in Secretarial studies or an equivalent.
• Excellent command of written and spoken English
• Excellent interpersonal and communication skills, and ability to interact tactfully with people of all levels.
• Demonstrable team spirit and strong desire to actively contribute to a Bank’s objectives.
• Willingness and ability to assist in any ad-hoc tasks that may come up.
• Excellent word and data processing skills (Word, Excel, Lotus Notes, etc.)
• Ability to pass relevant Bank Group test at time of recruitment (English language).
• Minimum of two years cognate experience in a busy office environment.
Qualified male and female candidates of diverse background (gender, religious, ethnic, disability) are encouraged to apply.
Apply now!
Job # 100647
Job Title Program Assistant
Job Family Administration
Location Cairo, Egypt
Appointment Local Hire
Closing Date 06-Apr-2010
Language Requirements Arabic [Essential]; English [Essential]
Appointment Type
Background / General description
The Middle East and North Africa region (MNA) has around 350 staff. About 50 % are located in the field within 13 countries and the rest in HQ. The MNA Human Resources Team is committed to delivering high-quality HR services and advisory support to the MNA region staff and management teams. Our services range from analytical, problem-solving, strategic interventions to HR actions and administrative work at individual and unit levels.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 3 year renewable term appointment.
Duties and Accountabilities
This position is for a locally recruited staff Cairo – based who will provide a full time specialized and advanced HR administrative support to the decentralized HR function in MNA. The scope of the job includes but is not limited to delivering HR services/products related to recruitment, training, staffing, policies and handling day to day client HR queries and/or reroutes to Sr. HRO.
Based in the World Bank Cairo country office, the position involves interaction with country office staff in MNA countries and counterparts at HQ.
Duties and Accountabilities include but are not limited to the following:
• Act as a local focal point for the HR Administrators to ensure consistency and quality of HR administration in client country offices.
• Perform HR administrative work covering employment cycle from recruitment through retirement stages. This includes for example, processing job vacancy advertisements, screening candidates and finalizing recruitment process. Also benefits administration and orientation of new staff.
• Help in developing, maintaining and updating database and spreadsheets for specific HR reporting activities as in Performance Management, Compensation and Strategic Staffing. Also, perform research and analytical tasks under general guidance.
• Provide information and guidance to staff on routine HR policies and procedures.
• Undertake coordination of regional training events and programs as well as extract training needs and help prepare and administer a regional training calendar.
• Introduce ways to enhance the effectiveness of HR administrative support to the Country Offices.
• Ensure quality and adherence to standards in HR administration matters for example contracts.
• Monitor follow-up on deadlines and submissions for management reviews, mid-term reviews, HR Actions and other HR deliverables.
• Set up appointments with clients, draft minutes of meetings and perform admin responsibilities to address business needs.
Selection Criteria
• BA degree in HR related fields with minimum four years relevant experience.
• Professional English skills, verbal and written, including ability to draft routine correspondence and edit materials.
• Strong computer skills and good knowledge of relevant software applications.
• ACS tests required
Essential Specialized Skills/Knowledge/Competencies
• Able to maintain a high degree of confidentiality and trust.
• Demonstrated ability to operate sensitively in a multi-cultural environment.
• Excellent interpersonal / communications skills with high level of maturity and good judgment.
• Results-oriented team player who is adaptable to changing business needs.
• Effective time management and organizational skills
• Initiative and resourcefulness to develop HR practical new approaches
• Ability to learn new practices and procedures quickly with potential for greater responsibility.
• Ability to choose appropriately between acting independently and consulting with supervisor.
• Demonstrable skills in retrieving, gathering and obtaining information from various sources (internet) and pulling them together in a usable form.
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