The Enable Nurse is primarily required to act as an ambassador for Pfizer by providing the required service to Patients & relevant Rheumatology and Dermatology practices and to promote the Pfizer image and values of the organization. Key Performance Outputs:• Following strict protocols in the process of assisting patients• Patient support and education in the private and public sectors• Home visits – assisting patients with injection techniques• Assist patients in timeous access to their medication through accurate process management and communication to all relevant service providersCustomer relationship building:
Customized support tailored to suit each practice’s needs, and thorough knowledge of systems and procedures per practice
Attending trainings, local meetings and relevant patient days in accordance with each regional requirement.
Adherence to all procedures & protocols as well as expectations of patient database – CEP (Customer engagement Programme) to ensure smooth running of the patient programme
Develop comprehensive working knowledge with Courier Pharmacies and other stakeholders
Individual to demonstrates knowledge and understanding of current health issues and trends in the pharmaceutical environment and the implications for the Pfizer business
Ensuring patient confidentiality at all times in keeping with the act
Minimum requirements:• Qualified Nursing Sister, currently registered with the Nursing Council of South Africa• A valid driver’s license and trustworthy vehicleTechnical & Behavioural Skills and attributes:
Self-motivated
Dynamic and driven for success
Strong business acumen
Able to articulate new clinical information
Innovative and solution focused
Demonstrate high competence in planning and administration of all aspects of territory management
Strong customer focus
Team player
Skilled in the use of visual aids, clinical papers, third party support and multimedia detailing
Exceptional communication skills (Written and Verbal), complemented with drive for results and demonstrated ability to work independently to meet business objectives
Able to meet travel requirements of the territory/role and deliver on required KPI metrics
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.Sales
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Full time
4778098
Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions of lives. We’re looking for new talent to join our global community, to unearth new innovative therapies that make the world a healthier place.
