Job # 1191354/1191: 9018CJ: Manager, Mobile Content Management
Per Annum CTC at Telkom SA Limited (Telkom Mobile)

Permanent management level position in the Telecommunication sector at Telkom SA Limited (Telkom Mobile) in CENTURION in South Africa (Gauteng). Benefits: (market related) fringe benefits, such as Telephone Rebate.

***** PLEASE NOTE THAT ONLY ONLINE CV’s WILL BE ACCEPTED AND NO FAXED CV’s WILL BE CONSIDERED *****

Required qualification and experience: A 3 year Degree/Diploma, with three years relevant operational and 2 years managerial experience. Three years mobile experience.

Special requirements:

* A valid driver’s license.
* Obtain training contents from role-players on products/process/systems.

The incumbent will be responsible for the management of the training vendor taking into consideration quality of training on product, process and systems through constant monitoring. Compile training documentation for all technical areas and portals. Liaise with products, process and systems divisions to acquire training contents.

The candidate must have good communication skills, be results orientated, display confidence and possess the ability to interact with all levels of management including the executives. Because this is an extremely dynamic environment, outputs may differ from time to time and flexibility is therefore required to support the stakeholders and project objectives as and when required. Candidates will be expected to work under extreme pressure and therefore must be willing to work after hours and long hours.

The ideal candidate will have the following competencies:

Ability

* analyse customer feedback data to rectify problems
* develop processes and procedures to improve service levels
* expand customers in order to grow market position
* meet deadlines and to work under pressure
* work independently and as part of a team
* give presentations to internal and external stakeholders
* Decision Making
* Analytical

Experience

* maintaining good relations with customers and clients
* managing a team

Knowledge

* fixed-line, wireless, satellite and cellular technologies
* industry trends in telecommunications
* Business Acumen
* Business Processes
* Systems
* Products

Our vision Being Africa’s preferred ICT service provider Our mission Telkom SA Limited is a leading SA based international ICT services group focused on long-term profitability through growth in existing and new markets Our values Inspired to deliver value to customers Dedicated to agile & excellent performance Determined to continuously improve Committed to act with integrity

Apply online before 12/01/2011.
Please note that Recruiters may delete or expire jobs at any time. Apply now

Related posts:

1. Telkom SA Limited: Manager, Mobile Quality Assurance
2. Telkom S.A Limited Recruiting(12 Positions)
3. Ops Specialist, Database and Web Design at Telkom SA Limited
4. Jobs at Telkom
5. ANABEL MOBILE VACANCY: FINANCE MANAGER