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G4S Cameroon seeks to appoint a full time high performing, dynamic and professional individuals in the role Customer Service Manager in Yaoundé to ensure the smooth running of daily operations within the designated area of business; in such a manner as to ensure the continuous provision of a professional security service that meets the requirements of the relevant customers.
Role Responsibility:

• Manage the work schedules of direct reports to meet agreed plans, contracts and agreements in a cost effective manner
• Customer Liaison
• Ensure Post Descriptions, emergency plans, registers and files are in place according to Customer and Company requirements.
• Ensure that all Security Officers are inducted and properly trained to meet the requirements of the position/ post.
• Audits and Assessments
• Ensure all Company assets are accounted for, properly handled safeguarded and maintained.
• Maintenance of discipline
• Monthly and Weekly reports
• Drive Health and Safety culture

 
The Ideal Candidate:

• Holder of minimum Advanced Level Certificate or French equivalent with some Working experience
• Knowledge of monitoring systems
• Knowledge of company policies and procedures
• Experience of Operations Management.
• Understanding the organizational environment
• Supporting and working with others
• Delivering objectives
• Motivational skills.
• Good communication skills
• Delivering great customer service
• Sharing and Co-operating
• Attention to detail
• Ability to work under pressure

We are committed to employing “Africans for Africa” which would give preference to local Cameroonian candidates.
About the Company:
G4S is the leading global integrated security company specialising in the provision of security products, services and solutions.
The group is active in more than 110 countries, and is the largest employer quoted on the London Stock Exchange with over 623,000 employees and has a secondary stock exchange listing in Copenhagen.
We specialise in outsourced business processes and facilities in sectors where security and safety risks are considered a strategic threat.
G4S the largest private sector employer and largest security company in Africa, with operations in more than 30 African countries and more than 122 000 employees on the continent.
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