Customs and Relationships Manager Are you desirous of a challenging job with a possibility of using your creative public relations talent and ideas in an ambitious and multinational company where communication will
play an increasing role? If yes, then this Job APM Terminals is one of the largest container terminal operators in the world. The diverse portfolio includes substantial interests in more than 40 ports around the globe. We continue to actively develop and invest in new projects and opportunities in ports and terminal management. In terms of the future, we are determined to stay at the forefront of our industry by providing value-adding e-business solutions, customer relations management and innovative use of technologies. APM Terminals commenced operations in Nigeria in March, 2006. Apapa is Nigeria's largest port and contains a number of wharfs. To date, the staff comprises over 700 highly skilled and motivated foreign and local staff. We stand for operational excellence – from modern equipment, facilities, advanced technology and proven processes and terminal management. We are currently looking for an individual who share our commitment to providing services that are second-to-none.
The Position: Customs and Relationships Manager
This position, with a direct report to the Commercial and Business Development Manager is to ensure a timely and effective correspondence with the Nigerian customs, government officials as well as the local dock worker inclusive of other government agencies on all matters to enhance the City Office operations and most importantly to foster an integrity based interaction with the customs whilst opening new avenues for APMT in securing ties where our current penetration is non existent.
Principal Accountabilities:
Apapa Lagos
play an increasing role? If yes, then this Job APM Terminals is one of the largest container terminal operators in the world. The diverse portfolio includes substantial interests in more than 40 ports around the globe. We continue to actively develop and invest in new projects and opportunities in ports and terminal management. In terms of the future, we are determined to stay at the forefront of our industry by providing value-adding e-business solutions, customer relations management and innovative use of technologies. APM Terminals commenced operations in Nigeria in March, 2006. Apapa is Nigeria's largest port and contains a number of wharfs. To date, the staff comprises over 700 highly skilled and motivated foreign and local staff. We stand for operational excellence – from modern equipment, facilities, advanced technology and proven processes and terminal management. We are currently looking for an individual who share our commitment to providing services that are second-to-none.
The Position: Customs and Relationships Manager
This position, with a direct report to the Commercial and Business Development Manager is to ensure a timely and effective correspondence with the Nigerian customs, government officials as well as the local dock worker inclusive of other government agencies on all matters to enhance the City Office operations and most importantly to foster an integrity based interaction with the customs whilst opening new avenues for APMT in securing ties where our current penetration is non existent.
Principal Accountabilities:
- Works to promote a positive image of the Company to the community and government organizations.
- Develops contacts and relationships with key local and national representatives, government agencies including Customs in order to create opportunities for keeping the Company and its services in front of the public and the trade.
- Advice management of all changes in governmental/custom policies, regulatory matters and how they affect the company in operational capacity.
- Represent the company’s position to new policies by Nigerian Customs and governmental agencies.
- Constantly liaise with the Nigerian customs and other government agencies on policies, new technologies and mode of operations adopted by the company.
- To actively take part in the profitable development of the City Office with special focus on customers and commercial activities in relation to customs and governmental requirements.
- To always persevere to accomplish set goals by addressing issues in either public forums or individual audiences to ascertain APMT objectives.
- Ensure a constant schedule to meet with customers, government officials and customs.
- Liaise with agents within the shipping community with full knowledge of top management goals, budgets and cost of operations.
- Schedule units for customs examination and validation.
- To work closely with Stakeholders (Nigerian Police, Customs, Security, Consignees etc) to minimise customer service issues.
- To perform any other duties assigned.
- Must be Dynamic and outgoing with a strong work ethic.
- Must have a strong personality.
- A team player that can work independently.
- Must be focused on delivering results that strengthens APMT’s business.
- Must be able to counter-act all methods of extortion and gratitude in form of monetary inducement.
- Must be willing to adapt to incessant threats and intimidation from customers and yet build fortitude to stand firm on priority matters pertaining to APMT Apapa.
- Must be sincere in dealings, honest in actions, communications, follow-up & the ability to make a difference by closing deals.
- 5-7 years experience in Ports/Terminal/Shipping experience.
- A University degree in Public relations or related discipline from a recognised institution.
- An in-depth knowledge of Public Relations.
- Must be a fluent, effective and intelligent communicator.
- Must possess a sound public speaking and negotiations skills.
- Must be physically fit.
- Must have a flexible approach to work schedules.
Apapa Lagos
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