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Tuesday, May 25, 2010

ILRI Vacancy: Head of Services

Posted: 23 May 2010 11:29 PM PDT
Vacancy Number: HOS/FO/05/10
Department: Operations
Location: Addis Ababa, Ethiopia
Duration: 3 years renewable
Reporting to: Director of Finance and Operations
Direct Reports / Indirect Reports: 9 / 300
Financial Responsibility: US$ 15 million
ILRI helps reduce poverty, hunger and environmental degradation by enhancing animal agriculture in developing countries, working in partnership with organizations in developing countries. ILRI’s headquarters is in Nairobi, Kenya, with a second principal campus in Addis Ababa, Ethiopia. For more information on ILRI and details of the position, please visit the website on www.ilri.org
ILRI is seeking to recruit a Head of Services to manage its Addis Ababa campus, which provides a hub for five broad programmes in ILRI as well as other programmes from 10 further international agricultural research institutes which are hosted within the campus.
The campus comprises offices, cafeteria, members’ club, hostels, conference facilities and the Head of Services also manages the transport, engineering, procurement, stores, liaison and travel, security services and staff medical clinic on an 86 acre site.
S/he will be responsible for the overall effectiveness and efficiency in provision of the services required by the ILRI Programmes and international institutions hosted on the campus in Addis Ababa. The total staff complement from ILRI staff and hosted institutions is about 300. This is a service platform for international agricultural research for development and is a growing operation with more partners expected to join in the coming years.
In addition, the incumbent plays a key role in public relations including liaising with the authorities, international organizations, donor organizations and other partners in Ethiopia.
S/he reports to the ILRI Director of Finance and Operations and works very closely with the Director General’s Representative for Ethiopia, Addis-based Theme Directors, Project Leaders and other research staff and works in coordination with counterparts at ILRI headquarters in Nairobi. S/he is expected to contribute to the improvements to the overall finance and administrative function at ILRI-wide level.
Specific responsibilities include:
  • Leading and managing the service units (Engineering, Transport, Housing, Catering & Conferencing, Procurement, Stores, Liaison & Travel, Security and Medical Clinic) by evaluating needs and risks, managing the planning process for the various functions/units, ensuring appropriateness of policies, fostering continuous improvementand innovation and interfacing with internal and external stakeholders.
  • Managing service delivery from the various units by setting standards, ensuring compliance, reviewing processes, seeking feedback from customers, solving problems and managing external providers.
  • Managing material and financial resources, including facilities and assets, by planning long-term needs, managing the operational and capital budgets of the units, approving expenses, ensuring assets are safeguarded and properly utilized.
  • Providing support to the Director of Human Resources and the Human Resource Office in Addis Ababa.
  • Assisting the DG’s Representative in Ethiopia in his public relations and liaison activities and acting on his behalf in his absence. Advising him on relevant developments.
Key Professional Skills, Competencies and Position Requirements:
  • Bachelor’s degree in related field (for example Engineering, Finance, Management, Commerce) as a minimum. A Master’s degree(MPA, MBA) is preferred
  • Experience in international, multi-cultural settings preferably in Africa.
Experience in:
  • Managing service functions
  • Leading and managing diverse teams
  • Managing budgets and staff
  • Managing change processes
  • Dealing with government counterparts and other external partners
  • Excellent interpersonal and communication skills – verbal and written
  • Excellent planning and organizational skills
  • Demonstrated leadership abilities
  • Good people management skills
  • Innovative problem-solving
  • Self-motivated with sound judgment and sensitivity to cultural diversity
  • Interest in management information systems
Terms of appointment: Initial appointment is for three years with the possibility of renewal, contingent upon individual performance and the availability of funding. ILRI offers a competitive remuneration package paid in US dollars and excellent benefits.
Anyone wishing to apply for this job should please read the job description and send the following to Hazel Douglas at our Search Consultants, Oxford HR:
  • a curriculum vitae (of no more than 2-3 sides of A4)
  • a covering letter (of no more than 2 sides of A4) explaining why you believe your skills and experience make you suitable for this position and specifically how you meet the person specification in the Job Description, plus details of your current salary package
  • a completed Oxford HR Registration Sheet (OxHR) giving contact and referee details, downloadable from the Oxford HR website
These documents should be saved in Word in the following format: First Name, Last Name, Document Name, and Date (mmyy) e.g. Hazel Douglas CV 0510; Hazel Douglas Cover Letter 0510; Hazel Douglas Reg 0510.
You can contact Hazel Douglas on  or look at our website – www.oxfordhr.co.uk – for more details of all our vacancies. Please feel free to send this on to colleagues who may also know of suitable people. Closing date: Monday 14th June 2010.
ILRI is an equal opportunity employer. Qualified women and professionals from developing countries are particularly encouraged to apply
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