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Job reference n°: NGA287
Sector: Industry - Nigeria - Western Africa
Function: Administration / Support / Secretarial
Our client
Our client is an international industrial group specialising in the fabrication and the selling of Paints and protective coatings for the Industry.
Job description
The Customer Service Officer is responsible for the folllow up and control an processing of Sales and Warehouse stocks. He liaise with the clients to keep them informed.
Responsibilities
To ensure that the data entered into Sage accounting system is in accordance with the customers purchase orders.
To monitor the proposed delivery dates on the outstanding orders by the customers report and coordinate with the sales staff, so customers are informed of any undue delay.
Ensure quality checks of all products prior to delivery.
To maintain and prepare the supplier schedule
To assist in client liaision and working on quotations.
Follow up of all client exchanges by email, fax and letters.
Prepare invoices and proforma documents and insure that the client purchase order are inline.
To perform the general receptionist duties including but not limited to telephone, Answering and guest arrivals.
Qualifications et experience
Previous experience in a similar role
Extremely customer oriented
Hard working and conscientious individual
Fully conversant with computer applications
Good command of the english language
Well organized
Open minded personality
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