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GE Oil and Gas is a global, leading supplier of technology based equipment and services for the Oil and Gas Industry from drilling and completion to production, transportation, refining, processing, petrochemical and pipeline integrity. Due to the growth and expansion of our business. We are looking for talented people who want to make a difference:Area Service Manager
- Job Number:
- 1106542
- Function:
- Services - Field Services
- Business:
- GE Technology Infrastructure - Healthcare
- Career Level:
- Experienced
- Location:
- Ikoyi - Lagos, Nigeria
Role Summary/Purpose
Manage assigned customer service area through leadership and development of team (field engineers, biomedical technicians, field technicians, etc). Create an environment to achieve ultimate customer loyalty. Provide leadership in setting and achieving assigned goals in the profitable installation, maintenance and repair of GEHC products and the growth of the service contract base.
Essential Responsibilities
Accountable for positive leadership of direct reports to include ongoing direction, coaching, and career development.
Drives business results and manages customer relationships within area of responsibility
Owns operational processes (PM completion, Overtime management, NCR, FE Tool utilization)
Leads and cultivates a culture of GE Values and integrity.
Leverage internal relationships to enhance business performance and customer experiences.
Promotes a safe working environment and ensures compliance with applicable EHS policies and procedures.
Drives business results and manages customer relationships within area of responsibility
Owns operational processes (PM completion, Overtime management, NCR, FE Tool utilization)
Leads and cultivates a culture of GE Values and integrity.
Leverage internal relationships to enhance business performance and customer experiences.
Promotes a safe working environment and ensures compliance with applicable EHS policies and procedures.
Qualifications/Requirements
BA/BS degree
At least 5 years of leadership experience in corporate world or military Ability to develop and execute multiple priorities and approaches to meet objectives
Exceptional interpersonal skills
Willingness to travel 10% within your specified geographic region
At least 5 years of leadership experience in corporate world or military Ability to develop and execute multiple priorities and approaches to meet objectives
Exceptional interpersonal skills
Willingness to travel 10% within your specified geographic region
Desired Characteristics
MBA
Prior field sales or field service experience
Proven leadership and ability to orchestrate resources and motivate teams
An inclusive leader that builds a connection to the workforce through personal involvement and trust
Proven ability to influence and drive change through exceptional written and verbal communication skills
Demonstrated tendency to challenge the status quo and drive constant improvement in process and ability to achieve organizational goals
Ability to develop and execute multiple priorities and approaches to meet objectives
Direct customer relationship experience
Proven ability to effectively communicate across a distributed workforce
Prior field sales or field service experience
Proven leadership and ability to orchestrate resources and motivate teams
An inclusive leader that builds a connection to the workforce through personal involvement and trust
Proven ability to influence and drive change through exceptional written and verbal communication skills
Demonstrated tendency to challenge the status quo and drive constant improvement in process and ability to achieve organizational goals
Ability to develop and execute multiple priorities and approaches to meet objectives
Direct customer relationship experience
Proven ability to effectively communicate across a distributed workforce
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