British Council Vacancy for Senior Teacher Mauritius Rose Hill

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust. We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

Role Purpose:
To maintain and develop high quality delivery of English language products and services, as the lead for academic quality in the teaching centre.To ensure that adult and YL courses meet the needs of internal and external customers, enabling the British Council Mauritius to achieve its objectives To provide on-going support and development for teachers of adult and YL courses To contribute to and implement Mauritius Teaching Centre strategy and objectives in order to meet income and impact targets and enhance the British Council’s reputation in the Mauritius and the wider region as an ELT expert To be the lead on the Child Protection agenda in the Mauritius Teaching Centre and support the Mauritius Child Protection Focal

Teaching Centre Overview:

Democratically and economically stable with no overriding security issues, Mauritius, as part of sub-Saharan Africa, frequently tops indices for Sub Saharan Africa, such as the Mo Ibrahim Index of Good Governance. In terms of the economy, the finance and IT outsourcing sectors have grown dramatically in recent years and Mauritius is trying to establish itself as an education hub for the Sub-Saharan Africa region. Although English is the official language of Government, French and Creole are more widely spoken.

There has been a British Council presence in Mauritius since 1950. The Teaching Centre was established in 2006. To reflect changing strategic priorities, there has been a shift in focus from our grant to our teaching and exams work.  Acting as an Indian Ocean hub, BC Mauritius is also responsible for exploring FCR work in Seychelles, Madagascar and the Comoros.

We currently have 15 full-time members of staff. As well as the Academic Manager, the Teaching Centre team consists of a Senior Teacher, one full-time teacher, and several part time or hourly-paid teachers.

We operate classes from two centres, one at the main office in Rose Hill, with 7 classrooms, and another in a shopping centre in the north of the island where there are two classrooms.  We also deliver some training, especially for corporates, off site. Expansion of our work depends on how successfully we can fill classes during week day days.

Young learners represent our main target market and over 60% of our business, but our adult and corporate classes are growing. Re-registration rates for YLs are good, and rapidly improving for adults following a number of changes made over the past year. Our academic year runs from January to December with 4 x 10-week terms, as well as holiday classes during the school holidays. We have approximately 700 young learners per term and around 200 adult learners.

We are looking to develop local capacity in managing the teaching centre, with a view to a local teacher taking over senior teacher responsibilities at the end of this contract.  A key responsibility of the post-holder therefore will be building management capacity of teachers.

Main Opportunities:

Young learners represent our main target market and over 60% of our business, but our adult and corporate classes are growing. Re-registration rates for YLs are good, and rapidly improving for adults following a number of changes made over the past year. Our academic year runs from January to December with 4 x 10-week terms, as well as holiday classes during the school holidays. We have approximately 700 young learners per term and around 200 adult learners.   We operate classes from two centres, one at the main office in Rose Hill, with 7 classrooms, and another in a shopping centre in the north of the island where there are two classrooms.

We also deliver some training, especially for corporates, off site. Expansion of our work depends on how successfully we can fill classes during week day days, so this is a challenge for the year ahead.   We are looking to develop local capacity in managing the teaching centre, with a view to a local teacher taking over senior teacher responsibilities at the end of this contract.  A key challenge for the post-holder therefore will be building management capacity of teachers.

Main Accoutnabilities:
Responsibilities:

Teacher Development and Support Teaching Centre Administration Teaching, with an emphasis on corporate training Course development, including refining current adult course offers into more manageable modular offers. Line management of part-time and hourly paid teachers

Main duties:
 Teacher Development and Support The Senior Teacher will be responsible for leading the programme of teacher development in a strategic manner to better enable us to meet our portfolio of training commitments.  Currently the work includes delivering our CELTA Plus programme for newly qualified teachers, supporting teachers who are doing DELTA modules, designing programmes for training days and mid-term INSETTS, observing teachers in their regular classes, and encouraging teacher participation in the online performance management portfolio.

Teaching Centre Administration Support the academic manager in managing and improving the classroom and back office environment for the teaching centre and ensuring systems employed are secure and meet our needs.   Liaise with CS team to ensure courses are delivered to highest standards of customer care and CSOs are appropriately informed about all TC activities and initiatives. Also, ensure collection of feedback from enquirers, stakeholders, conduct annual academic review with teaching and admin staff, run focus groups and obtain student feedback through scorecard questionnaire.   Contribute to annual planning for the teaching centre, including leading on the centre’s Academic Quality Plan and training plans, and completing monthly reporting requirements such as timetabling and teacher utilisation.   Organise or directly provide cover for absent teachers in cases of sickness or leave.   The Teaching Centre currently operates on a Tuesday-Saturday working week, with Saturday being our busiest day. It is therefore important for the Senior Teacher to work on Saturdays on a regular basis, often from the centre in Grand Baie.   We also require a duty manager to be working at any time we are running classes.  This role is share by a number of staff, but the senior teacher will be expected to work one or two late evenings in the week as part of this role.

Marketing and Business Development: The Senior Teacher will actively contribute to the business management and development of the Teaching Centre, including conducting reviews of customer feedback and developing resources to support key products. They will support the Academic Manager in relationship building, contract management and course delivery with corporate clients.  The Senior Teacher will also be called upon to fulfil the role of Mauritius Qualifications Authority (MQA) programme officer ensuring that all relevant MQA course and trainer documentation is updated monthly and new course accreditation is applied for as soon as required.

Teaching: The Senior Teacher will plan, prepare and deliver up to 12 hours of English language classes for Corporates, Adults, & YLs (and be available for substitution),  to take account of individual learning styles and provide an enhanced environment conducive to quality learning.    Course Development The Senior Teacher will have proven ability to contribute to and develop pedagogic activities (including those for Adult RPCs and Corporate courses) such as syllabus design, timetabling, course planning.   Teacher Management Undertake recruitment, induction and performance management of teachers in line with corporate standards. Actively contribute to overall running of the Teaching Centre and health and safety management of staff and customers.   We are looking to develop local capacity in managing the teaching centre, with a view to a local teacher taking over senior teacher responsibilities at the end of this contract.  A key responsibility of the post-holder therefore will be building management capacity of teachers.

Key Relationships:
Internal:
Teachers Teaching Centre Management Team Customer Services and Registration Team SSA Academic Quality Team Mauritius Marketing Officer YL Assistants

External Students Parents Partner schools Corporate clients

Role Profile.doc
BC Core Skills.pdf

BC Behaviours.pdf

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Deadline: 20/06/2018